Definitions
"Company" shall hereinafter mean
Printegrity (Incorporated) and "Customer" shall
mean individual, partner, corporation, school or
government agency placing orders with
Printegrity.
Orders
All orders are accepted only upon
approval of Company's home office.
Cancellation
Orders placed are not subject to
cancellation, except by written consent of the
parties and upon compensation against loss.
Prices
Prices quoted are limited to acceptance
within 30 days, are for immediate production
thereafter, and are subject to all local, state,
and federal taxes; and to changes in cost of
materials and labor prior to acceptance.
Terms
Purchases made on our “Online Store”
are paid at time of checkout by credit card or
PayPal. Unless previously approved in writing,
terms for all other orders are 50% down and the
balance upon completion of order. Accounts with
established credit are net 10th of month
following date of statement. Accounts are
considered past due if not paid in full within
10 days of due date.
Collections
If it becomes necessary to employ legal
or other services to obtain payment of any
account, when past due. Customer agrees to pay
reasonable charges for the same, plus court and
other costs, including a reasonable attorney's
fee in addition to the amount of the account,
and interest at one and three-fourths percent
(1.75%) per month, which is an annual rate of
21%, from the time the account becomes
delinquent (minimum 50¢). This agreement may be
assigned.
Delivery
Unless otherwise specified in writing,
all prices are quoted F.O.B. Company’s place of
business. Quantity variations of not more than
ten percent (10%) over or under the quantity
ordered shall constitute compliance with the
order. The price shall be adjusted for
variations.
Claims
No claims of any nature shall be
allowed unless presented in writing by Customer
to Company within ten (10) days after receipt of
order.
Production Scheduling
The time scheduled to produce an order
is the number of business days after receipt of
an approved proof. Business days do not include
weekends or holidays. Orders received before
12:00 noon will be started the day they are
received. Orders received after 12:00 noon will
be started the next day.
Proofs
A proof is a preview of your
press-ready file, allowing you the opportunity
to examine and confirm layout, text, and content
before the order goes to press. Electronic files
transmitted over the internet can become
corrupted, fonts substituted, or images changed,
so please thoroughly inspect the proof to detect
and correct any errors. Online “soft” proofs and
“hard” proof options are available.
Soft Proofs
are PDF files sent by email to the
customer or a link to our server provided in an
email. Please check the proof thoroughly and
indicate by return email if it is “Approved” or
“Not Approved.” Changes of customer files will
be charged extra. Corrections of problems
accidently created by Company will be corrected
at no charge. If there are more than three
changes it may be best for Customer to make the
changes and resubmit the file.
Hard Proofs
are paper proofs delivered or mailed to
Customer. Changes or corrections, if any, are to
be clearly indicated in red on hard copy proofs.
Mark proof “OK” or “OK with Corrections.” An
authorized person must sign, date and return it
with any original copy or samples that
accompanied the proof. If revised proof is
desired, request must be made when proof is
returned. Company is not responsible for errors
if work is printed as per Customer's O.K.
Color Proofing
Neither the soft proof nor the hard
proof is intended to be an exact color match to
the final printed piece. The hard copy proof has
good color accuracy; however it should be
considered a close approximation. Company prints
to industry-wide standards using standard ink
densities. Paper brightness, paper type, applied
coatings, and ambient light can and will affect
color.
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Press Proofs
An extra charge shall be made for press
proofs, unless the customer is present when the
form is made ready on the press, so that no
press time is lost. Any changes, corrections, or
lost press time due to customer's change of mind
or delay will be charged for at current rates.
Shipment dates
are approximate, and in addition are
subject to Customer's prompt delivery or return
to Company of the following: items to be
furnished by Customer and proofs approved by
Customer. Time is not of the essence under this
service agreement as it relates to production
unless specifically so provided in writing.
Delays
All orders are accepted subject to
failure or delay in delivery directly or
indirectly caused by material shortages,
strikes, lock-outs, or other labor disturbances,
war, insurrection, riots, transportation
failures, accidents at the plant, embargoes,
fires, floods, storms, or other causes of
circumstances beyond the control of Company.
Condition of Customer Files
Estimates for printing are based on
the receipt of properly prepared digital files,
including correct layering, fonts, bleeds,
margins, traps, photo resolution, and color
designation.
Authors Alterations
meaning changes from original copy or
specifications, after all or part of work is
completed, necessitating additional work, shall
be charged for extra, at current rates.
Experimental Work
performed at Customer's request–such as
sketches, drawings, file preparation, plates,
presswork, and materials, etc. shall be charged
for at current rates.
Customer-furnished Electronic Files
submitted to Company become the
property of Company. Customer is responsible for
having a backup copy of all original electronic
files, mailing lists, etc.
Electronic files, sketches, copy, proofs, dummies
and all preparatory work created or
furnished by Company, shall remain its exclusive
property and no use of same shall be made, nor
may ideas obtained there from be used, except
with permission and upon compensation to be
determined by the Company.
Customer property
that is left with Company shall be at
Customer's risk, and Company shall not be liable
for any loss or damage thereto caused by
circumstances beyond Company's control. Company
will maintain fire, theft, extended coverage,
vandalism, and malicious mischief insurance on
all property belonging to Customer, while such
property is in the Company's possession.
Company's liability for such property shall not
exceed the amount recoverable from such
insurance. Original photos or artwork will be
returned to customer upon completion of the
project. Paper stock furnished by Customer shall
be properly packed, free from dirt, grit, torn
sheets, bad splices, etc., and of proper quality
for printing requirements. A charge of ten
percent (10%) of the value of all paper stock
furnished by Customer shall be made for handling
and care of same. Customer recognizes that
unless the paper it provides meets
specifications of the Company, it shall bear
full liability for any consequences that result
from paper defects, paper shortages, damaged
paper, improperly packaged paper, etc.,
including liability for press time resulting
from problems arising as a result of
Customer-furnished paper. Additional cost due to
these delays or impaired production shall be
charged to Customer.
Standing Material
Without a specific written agreement to
the contrary, Company may elect but shall not be
required to hold or preserve digital files or
plates after completion of the order.
Responsibility for Subject Matter
In furnishing copy, Customer represents
that none of such matter infringes on any
copyright, is libelous, or otherwise violates
the rights of, or will cause damage or injury to
other persons, and Customer agrees to indemnify
and save Company harmless from all losses,
damages, and expenses, including attorney's
fees, which may result from any claim of such
violation, damage, or injury.
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